COVID-19 Notice

Services and operation hours continue to be provided by phone (218-998-8150), email and appointment if deemed necessary. You may drop your applications/paperwork off in the Human Services department or the drop box outside of the Government Service Center in Fergus Falls or the New York Mills Office or by mail. These services are available online: SNAP, Cash Assistance and Emergency Assistance, Health Care | MNsure.org

When visiting the Human Services offices, use these screening guidelines before you enter the building. Have you had/or currently have any of the following symptoms that you cannot attribute to another health condition:

  • Fever (100.4 F or higher), or feeling feverish?
  • Chills?
  • A new cough?
  • Shortness of breath?
  • A new sore throat?
  • New muscle aches?
  • New headache?
  • New loss of smell or taste?
  • Congestion or runny nose?
  • Nausea or vomiting?
  • Diarrhea?

If you are experiencing any of these symptoms, have come in close contact (within 6 feet) with someone who has a laboratory confirmed COVID-19 diagnosis, or that has self-isolated due to fever or symptoms of respiratory illness in the past 14 days, we encourage you to postpone your visit and contact the department by phone.

When you do visit our offices, please wear a face covering/mask.  If you do not have one, we will provide you with one.

Apply Online

Additional Community Resources

Here are links you may find helpful regarding COVID 19 in communities within Otter Tail County

Child Maltreatment

Business hours (Monday – Friday; 8:00am-4:30pm): 218-998-8150
After hours and holidays: OTC Sheriff’s Office: 218-998-8555

Adult Maltreatment

Contact the MN Adult Abuse Reporting Center (MAARC): 844-880-1570

Other Assistance

Economic Assistance/Healthcare Programs: 218-998-8281


Our department’s mission is to provide an array of financial and social services to families and individuals to help maintain or enhance the quality of life for all persons served. Our agency staff directly provides over 27 different programs and we contract with many other agencies throughout the county to provide a variety of programs.

Our staff includes social workers, financial workers, child support officers, case aides, office support staff and accounting technicians. To find out more, please scroll down or visit us at any of the locations.

News & Meetings

Upcoming Events

Labor Day

September 7, 2020 8:00 am
Otter Tail County, MN, USA
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Veterans Day

November 11, 2020 12:00 am
Otter Tail County, MN, USA
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Thanksgiving Day

November 26, 2020 12:00 am
Otter Tail County, MN, USA
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Thanksgiving Friday

November 27, 2020 12:00 am
Otter Tail County, MN, USA
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Christmas Eve

December 24, 2020 12:00 pm
Otter Tail County, MN, USA
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Reports & Minutes

Department Meetings

Minutes will show up for events after they have been approved.
No recent minutes or agendas for this department/board.


Related Policies

No policies currently listed.



No projects currently listed for this department.

Contact Info

Phone Number: Fergus Falls:218-998-8150 New York Mills:218-385-5450 Child Support/Courthouse:218-998-8640 Toll Free:1-888-350-0241
Mailing Address:
Otter Tail County Department of Human Services, 530 West Fir Avenue, Fergus Falls, MN, USA


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