Information and Referral Services

Posted By: Human Services,

Information & Referral Services

Intake Workers & Referral Information
Intake workers answer phone calls and meets with the general public to provide information regarding any and /or all services available to address identified needs. Referrals may be made to outside agencies, if appropriate. Individuals with questions about community resources or needing agency services may contact an intake worker by telephone or in person.

Social Workers & Agency Information
The intake social worker will provide information regarding any / all services available to address identified needs. Referrals may be made to outside agencies, if appropriate. Individuals needing agency services will meet with our intake social worker to complete an application for services.

All child protection reports are received by the intake social worker. Our agency also serves as the common entry point for vulnerable adult reports. The social worker is also available to explain the reporting statutes, answer any questions regarding agency practices and services, and discuss other resources and strategies for a family to utilize.

Contact

Human Services
Phone: Toll Free:1-888-350-0241 Fergus Falls:218-998-8150 New York Mills:218-385-5450 Child Support/Courthouse:218-998-8640
Mailing: Otter Tail County Department of Human Services, 530 West Fir Avenue, Fergus Falls, MN, USA

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Posted By: Human Services,

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